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When asked to fix something, we don’t even think of removing parts – Ars Technica

Across many experiments, participants tried to fix problems by adding stuff.

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133 with 87 posters participating, including story author
As a society, we seem to have mixed feelings about whether it’s better to add or subtract things, advising both that “less is more” and “bigger is better.” But these contradictory views play out across multibillion-dollar industries, with people salivating over the latest features of their hardware and software before bemoaning that the added complexities make the product difficult to use.
A team of researchers from the University of Virginia…

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